Privacy Policy

Effective Date: 01/01/2026
Website: https://www.dr-zsmiles.com
Business Name: DR Z SMILES INC, dba Dr. Z Smiles

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1. Introduction

 

DR Z SMILES INC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule appointments, interact with our office, or communicate with us, including via SMS/text messaging.

 

By using our website or submitting your information, you consent to the practices described in this Privacy Policy.

 

2. Information We Collect

A. Personal Information

 

We may collect:

 

Full name

 

Email address

 

Mobile phone number

 

Mailing address

 

Appointment details

 

Treatment information

 

Insurance information (if voluntarily provided)

 

Payment or financing information (if applicable)

 

B. Automatically Collected Information

 

When you visit our website, we may collect:

 

IP address

 

Browser type

 

Device information

 

Pages visited

 

Website interaction data

 

Cookies and analytics data

 

3. How We Use Your Information

 

We use your information to:

 

Schedule and confirm appointments

 

Send appointment reminders

 

Provide post-treatment instructions

 

Process billing and payments

 

Respond to inquiries

 

Provide customer support

 

Send service-related communications

 

Send marketing communications only where explicit consent has been given

 

Improve our website and patient experience

 

Comply with legal obligations

 

4. SMS / Text Messaging Communications

4.1 How Consent Is Obtained

 

We obtain SMS consent through:

 

Website forms that include an unchecked opt-in checkbox

 

Online appointment booking systems

 

Written consent provided in-office

 

Verbal consent documented by staff

 

By providing your mobile number and affirmatively consenting, you agree to receive SMS messages from DR Z SMILES INC

 

Consent to receive SMS messages is not a condition of purchase or treatment.

 

4.2 Types of Messages

 

You may receive:

 

Appointment reminders

 

Appointment confirmations

 

Scheduling updates

 

Post-treatment care instructions

 

Billing notifications

 

Limited promotional messages (only if separately consented)

 

4.3 Message Frequency

 

Message frequency varies depending on your appointments and interactions with our office.

 

4.4 Message & Data Rates

 

Message and data rates may apply according to your wireless carrier plan.

 

4.5 Opt-Out Instructions

 

You may opt out at any time by replying:

 

STOP – to unsubscribe

HELP – for assistance

 

Or contact us directly:

 

Phone: (954) 443-3030

Email: pines@dr-zsmiles.com

 

After you send STOP, you will receive confirmation and will no longer receive SMS messages unless you opt in again.

 

5. Sharing of Information

 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, lease, or share your mobile number or personal information with third parties for marketing or promotional purposes.

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6. Data Retention

 

We retain personal information only as long as necessary to:

 

Provide services

 

Maintain medical records as required by law

 

Comply with regulatory obligations

 

Resolve disputes

 

Enforce agreements

 

When no longer required, information is securely deleted or anonymized.

 

7. Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

 

However, no electronic transmission or storage method can be guaranteed 100% secure.

 

8. Cookies and Tracking Technologies

 

We use cookies and analytics tools to:

 

Improve website functionality

 

Analyze website traffic

 

Enhance user experience

 

You may disable cookies in your browser settings.

 

9. Your Privacy Rights

 

Depending on your state of residence (including California), you may have rights to:

 

Request access to your personal data

 

Request correction of inaccurate data

 

Request deletion of your data

 

Opt out of marketing communications

 

To exercise your rights, contact us using the information below.

 

10. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

11. Children’s Privacy

 

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without appropriate parental consent.

 

12. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Changes will be posted with a revised Effective Date.

 

13. Contact Information

 

Dr. Z Smiles Inc

15833 Pines Blvd

Pembroke Pines, FL 33027

 

Phone: (954) 443-3030

Email: pines@dr-zsmiles.com

 

Website: https://www.dr-zsmiles.com​​​​​​​​